Where you have a choice
Home care in Wake County, North Carolina
Wake is the one county on our list where you will have more agencies to choose between than you can read in an evening, so this page is mostly about how to choose rather than about us. Praise Homecare Inc covers Raleigh and the eleven towns around it from one office an hour east, and (877) 652-2907 is answered at every hour of the week.
Raleigh and around
Youngest county on our list, and much the largest number of older people in it
Raleigh is the county seat and the state capital. Cary is much the largest of the other eleven. The rest, in no particular order, are Apex, Holly Springs, Fuquay-Varina, Garner, Morrisville, Wake Forest, Knightdale, Wendell, Zebulon and Rolesville.
Both halves of that heading come from the Census Bureau’s 2020 to 2024 American Community Survey. Wake has the smallest share of residents over 65 among the ten counties we serve, and about 152,000 people over 65 living in it, far more than any other county on our list. It also has the highest household income of the ten. A young county with a very large older population inside it is a different market from a rural one, and it explains why there are so many agencies here and so few in Greene.
The eastern side of the county, Zebulon and Wendell and Knightdale, is the side nearest to us, and Raleigh itself is about an hour west of the office. That is worth knowing before you call rather than after.
Distance, honestly
Wake does not touch Wilson, so this county runs on drive time
North Carolina caps in-home aide services at the agency’s own county, the counties bordering it, or 90 minutes on the road, whichever reaches further (10A NCAC 13J .1107(h)).
Six counties border Wilson, and Wake is not one of them. Everything we do here therefore sits on the drive-time limb of that rule rather than on a shared line. The three counties on our list that do touch Wake are Franklin, Johnston and Durham, and none of them shortens the drive from Wilson.
We would rather set that out here than have you find out from a scheduler. If you are in Zebulon or Knightdale it is a straightforward run. If you are on the far side of Cary or Apex, ask us on the phone what we can genuinely staff, and take the answer seriously if it is a qualified one.
Nothing else changes with the miles. Same license, same checks, same electronic visit verification on every visit, same arrangement of a backup caregiver when a shift cannot be covered.
Choosing
Four questions for every agency on your shortlist, ours included
Ask all four of whoever you call next. Our answers are below, and an agency that cannot answer the third one has already answered it.
How do I know a caregiver actually turned up?
Electronic visit verification clocks each caregiver in and out on every visit, so the record of who was in the house, and when, does not depend on anybody remembering. It sounds like a small thing until you are three hundred miles away, and then it is the whole thing.
Who has been checked, and when was the training done?
Every caregiver completes a full background check before placement, and a registered nurse signing off their core skills before a first shift, with ongoing skill development, supervision and evaluations after that. Ask any agency for the order those happen in, because the order is the answer.
What happens when the caregiver is sick?
We arrange a backup caregiver when a shift cannot be covered. Nobody should be sitting in a chair at seven in the morning wondering whether anyone is coming.
Who is accountable, and can I reach them?
The agency is owned by Dedra Dickens, who is its president, and it runs from one office in Wilson County, about an hour east of Raleigh. There is one phone number, it is at the top of this page, and it is answered at every hour, including nights, weekends and holidays.
When you are ready
Make us answer all four
Call and put the questions to us before you put them to anybody else, then use the same four on the next agency you ring. Assessments are free, happen at the house, and nothing is signed at them. (877) 652-2907, day or night.